The same things are happening. I am 83 years old and tried to set up a phone account for my inmate but I can't get any help!!.
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Wrong place.
every time I request an answer They give me a new ticket number
I am 71 years old, just got out of the hospital with my heart, I tried to do this on my own and made a mistake. Please, I live on a fixed income and made a mistake. I was not going to pay $45.00 next time I will get help. I did not mean to get your services. Your Ticket Number is (953722. My daughter is helping me write this letter. Please let me hear from you
This is the 12 time I have requested Please help
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