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Account Info

CHECK ACCOUNT ACTIVITY
Go to http://www.telcan.com/
- Enter your "User Name" and "Password"
- Click on "View Account Activity"
- Select the PIN, From Date and To Date
- Click on "View Account Activity"

CHECK CALL HISTORY
Go to http://www.telcan.com/
- Enter your "User Name" and "Password"
- Click on "View Call History"
- Select the PIN, From Date and To Date
- Click on "View Call History"

UPDATE ACCOUNT INFO
Go to http://www.telcan.com/
- Enter your "User Name" and "Password"
- Click on "Edit Billing Info"
- Enter the new Information
- Click on Update

Comments

  • Avatar
    djmitchell50

    How do I find out my ::) phone number to give to the inmate?

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    djmitchell50

    How do I find out my gtl phone number to give to the inmate

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    Shakeena1gillyard

    How do I find out Wats the pin number is

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    v18chavarria

    I gave the number to my inmate n still have to pay for call and u already charge me

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    Permanently deleted user

    Im having the same problem they took my money but didn't give me a special phone number

  • Avatar
    kylees_mommie

    I had same problem now I'm trying to get a refund and can't get that plus they wanted to charge 10$ to refund it ... Its a scam I advise not to try this

  • Avatar
    jennings.andrea

    Im having the same problem they took my money but didn't give me a special phone number

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    angelaandscotthodges

    Where did sending me to this website help me to add my money to my account where you were supposed to do

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    Ashley Bailey

    i got my number but when i got the call i still had to pay for the call up is up not cool when they can have you pay 30 well (29.99) and still have you pay to talk to your love one.

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    Shenelle.boetius8717

    I got my special number but when inmate call it keeps saying goodbye

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    Wendy Zuspan

    I want a refund and close my account

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    Brittanycampbell840

    Still having trouble registering this is crazy 2 time and no refund

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    Ellissarah605

    We need to take these people to court they stole my money also and I canceled right away cause found out it was wrong phone service and the said they refunded my money but ain’t

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    Ellissarah605

    We need to take these people to court they stole my money also and I canceled right away cause found out it was wrong phone service and the said they refunded my money but ain’t

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    Budwiser83

    I’m having the same issue . This is the wrong phone service for me and I cancel with in minutes of signing up. They charged my account a week later after they told me they would process my refund. I think we should file a class action law suit

  • Avatar
    Deshante Odds

    Yes same problem canceled my account minutes after purchasing wrong company and a week later their still charging my card cannot get in contact with a call rep on the support line and no one has contacted me yet .

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    Kirbytami

    I had same problem now I'm trying to get a refund and they won't email me back

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    Barnes Shanice28

    I called my bank I never completed the form and they charged me. The can deal with fraud through my bank.

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    robbyevans99

    I want a refund they stole my money

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    Tracywhited2

    I pay 45.99 and had to pay 14.99 two times for a five minute call the first one got five minutes but the 2nd one I didn't get my five minutes and I can't talk now cause no money this sucks its

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    Renee watring

    Has anyone actually ever received a refund and how long did it take? This is bull

  • Avatar
    Renee watring

    Has anyone actually ever received a refund and how long did it take? This is bull

  • Avatar
    Sltgjl

    Just want my refund

  • Avatar
    Sltgjl

    Just want my refund

  • Avatar
    Sltgjl

    Just want my refund

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    itneyandkoko07

    I want a refund!!

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    itneyandkoko07

    I want a refund!!

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    Boobooluv1

    These are some fkn scam ass mofos taking peoples money .... BOGUS

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    Boobooluv1

    These are some fkn scam ass mofos taking peoples money .... BOGUS

  • Avatar
    hendrickstracey49

    Yep they just screwed me over to!

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